The purpose and limit of data collection

The data collected on the Famiviet.vn website mainly includes: full name, email, phone, client’s address. This is the information that Famiviet.vn needs customers to provide when registering to use the service and receive confirmation in order to ensure client’s rights and interests.

Limitation of using information

The company uses the clients information provided to:

Providing services to clients;

Sending notification about information exchange between clients and the website Famiviet.vn;

Preventing client fraudulent activities;

Contacting and dealing with customers in special situations.

Do not use client personal information other than the purpose of communication regarding transactions on Famiviet.vn.

In case of legal requirements: The company is responsible for cooperating in providing personal information to clients upon request from judicial agencies, including: Procuracy, courts, police investigation related to certain law violations of customers. Otherwise, no one has the right to violate the personal information of clients.

Commitment to protect client’s personal information

Personal information of clients on website Famiviet.vn is committed to absolute confidentiality by the Company according to the policy of personal information protection of Famiviet.vn. Collection and information use of each client can only be performed with the consent of that client, unless otherwise provided by law.

- Do not use, do not transfer, provide or disclose to any third party about client personal information without the consent of the client.

- In case the information storage server is attacked by hackers resulting in the loss of client personal data, Famiviet.vn will be responsible for notifying the issue to the investigating authorities to promptly handle and let clients know.

- The Management Board of Famiviet.vn requires registered individuals to provide all relevant personal information such as: Full name, contact address, email, phone,…. and take responsibility for the legality of the above information. Famiviet.vn's management board is not responsible for nor resolves any complaints related to the rights of that client if it considers all personal information provided upon registration by that client is incorrect.

The address of Personal Information Collection & Management Unit

Famiviet Joint Stock Company

Address: 5/447 Lac Long Quan, Xuan La Ward, Tay Ho District, City. Hanoi Vietnam

Website: famiviet.vn

Hotline: 02435961666

Email: email@famiviet.vn